A couple of months after we moved to Hamburg I saw an article
about communications innovations in third-world countries. Villages were
getting satellite phone booths and small computer centers with Internet access.
My first thought? I. am. so. jealous.
That’s right. As an efficiently run first-world country we
expected no issues with Internet access in Germany. Boy, were we wrong.
This is pretty much how I felt through this whole ordeal. |
To make a very long story super short: after five separate
five-hour installation appointments spread over four months, we had nothing to
show for it but wasted time and bitterness. I sent a letter cancelling our Internet order,
we sent back the modem equipment, and they sent it back saying we were past the
cancellation deadline.
I sent another letter. Not as polite as the first.
I got a voicemail assuring me our account was cancelled and
we didn’t need to do anything else. Great. Except Vodafone was the main game in
town, and we still didn’t have Internet service.
I’m not sure if I felt better or worse knowing that we weren’t
alone. For every person we talked to with no issues getting service, there were
one or two in the same boat as us. One person waited 5 months before getting
service, another waited 10 months.
10 months! He could have walked to a third-world country and
accessed the Internet sooner.
So what’s the problem? Part of it is infrastructure. Part of it is liability. Part of it is that there's apparently a smaller portion of the German population clamoring to be online.
Any or all of those may play into the fact that there's a different focus here. In the U.S. you have different speeds with unlimited
data. Here it’s pretty much, This is how
fast it goes. How much data do you want to pay for?
We definitely had to do some research and make some
adjustments. You don’t realize how much is churning in the background
until you have to monitor where the MB go.
This little guy is what's keeping me online! |
For the first few months this blog (and all of my other
Internet activity) was managed primarily via an Internet USB stick or using my
cell phone as a hot spot.
The USB stick was our first lesson in how data flies
out the window. And having to trek downtown to top off the balance on the stick
was not feasible. Similarly, I learned to turn off data for all of my phone
apps unless I was using them in that moment.
I considered other options: hunting down the
increasingly elusive Internet cafes (apparently they went the way of the rest
of the 90s), buying an all-day ticket to use wi-fi on one of the two bus
lines that has it, or paying oodles to rent time at one of those shared office
spaces.
In the end, we settled on a wireless router that takes prepaid
SIM cards that we can manage by text or online.
It wasn't all bad, returning to the days that I realized most of my Millennial friends have never experienced. I've cleaned up neglected computer files, sketched out new ideas for future writing, and read. A lot.
But am I glad to be back online more regularly? Absolutely.
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